Frequently Asked Questions
Everything you need to know about your SCARPA experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please ensure the security tags remain attached for a full refund.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring your foot or checking our size conversion chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna.
Are your products ethically sourced?
Yes, SCARPA is committed to sustainability. We partner with certified manufacturers who adhere to fair labor practices and use high-quality, durable materials.
Can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.